At Scevvo, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Eligibility for Returns
You may request a return within 7 days of receiving your product. To be eligible, the item must be unused, in its original condition, and in the original packaging.

Non-Returnable Items
Returns are not accepted for products that show signs of use, physical damage, or are returned without original packaging and accessories.

Return Process
To initiate a return, please contact us through the Contact Us page with your order details. Once your return is approved, we will provide instructions for returning the item.

Shipping for Returns
Customers are responsible for return shipping costs unless the product is defective or sent in error. We recommend using a trackable shipping service to avoid delays or lost parcels.

Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within 7–10 business days.

Damaged or Defective Products
If you receive a damaged or defective item, please report it within 48 hours of delivery. We may request photos or videos to assess the issue and offer a replacement or full refund as applicable.

If you have any questions regarding returns or refunds, please contact us through the Contact Us page.